Product Warranty

    Shipping Policies
    Annual Stock Return Policy
    RGA Policy
    Cylinder Production Policy

Each year every Distributor is allowed an annual stock-return of net 2% of the previous year’s sales. The Distributor must issue a corresponding offsetting purchase order for stock at a one-for-one dollar equivalent exchange, plus:
1. a 15% net restocking charge for Standard-Stocked Items per the Price List,
2. a 40% net restocking charge for ‘Non-Stocked’ items per the Price List, to be deducted from the total credit amount.

Returns must include only products that are from current production design, still in new saleable condition and in full original bag quantities, (again, where applicable regarding the Series 6000 Push-to-Connect fittings).

There are no returns allowed for custom products, or special deliveries from Italy. There are no returns allowed for any Special Production items ending with a ‘US0..’ or ‘S0..’ suffix.